User Guide


User Guide


How to shop

In order to use the shopping in Scandinavia Beauty WEB site requires WEB membership registration.

You can also register as a member when you place your first order.



About coupons

When ordering a product, select "Use gift certificate" on the "Payment information input" screen of the cash register, and check the gift certificate to be used. On the "Confirm order details" screen of the cash register, the price minus the amount of gift certificate used will be displayed, so please check it.

* The use of gift certificates is limited to the registrant himself / herself.



Payment method

You can pay by credit card, convenience store, cash on delivery, or bank transfer (advance payment).

C.O.D .: Please pay the product price + shipping fee ¥ 780 at the time of product delivery. Cash-on-delivery commission is free.

【please note】

* You can also pay by credit card or debit card at the time of cash on delivery. Please contact the delivery person of "Kuroneko Yamato" to request card payment.

* Credit card: VISA , Master, Amex, Apple Pay can be used.

* For bank transfer, please make a deposit in advance. The transfer fee will be borne by the customer.

* Varies depending on the closing date and contract details of your credit card company. Please check with your card company.



For shipping charges

Shipping fee: 780 yen nationwide

Free for purchases over 5,000 yen (excluding tax).

After payment is confirmed, it will deliver the usual three to four days. * In some areas including Okinawa, it will take 1 to 3 days longer than usual.



About returns and exchanges

We accept returns only for unused and unopened items.

Please contact us within 7 days after the item arrives.

Customers are responsible for the shipping and handling charges.

In the unlikely event that the product is defective, we will replace it with a non-defective ordered product at our expense, including shipping and handling.



If you have any questions, please contact us.

Phone number: 0120-144-326

Reception hours 10 : 00-17: 00 (excluding Saturdays, Sundays, and holidays)

Email address: